office

Our Services

Office setup / system relocation

Moving, expanding, or relocating your office can be a cumbersome and stressful process. Planning the IT infrastructure on top of it all can feel overwhelming, but it doesn’t have to be! At Japan Telecom, we offer comprehensive services to meet your IT infrastructure needs so that you can stay focused on your core business and resume business operations with minimal downtime. Our services include, but are not limited to: sales / setup of office phones, Internet service plan selection, office layout design, and cabling infrastructure. We design the most optimal IT solutions tailored to your specific business needs.
internet

Internet services

■Choosing the best Internet option for your needs

With so many Internet Service Providers (ISP) offering multiple tiers of services, selecting the best option can be challenging. In addition, every business’s goals are unique, and the best option for one company might not suit your specific needs. This is where Japan Telecom can help you! As an expert in telecommunications, we stay on top of ever-changing technologies as well as special deals and packages that you might not be aware of. In many cases, we can get you a better deal on Internet cost without sacrificing speed.
internet

■ Network configuration that ensures smooth business operation

Having a reliable system that provides stable internet access is crucial to many businesses today. Slow Internet connection and interruptions can hurt your business in many ways, such as missed opportunities and decreased productivity.

To prevent these risks, we can set up “SD-WAN” (software-defined WAN),” which can improve communication speeds while also cutting costs. The system automatically detects and prioritizes business applications, redirecting traffic to different lines to optimize speed.

With SD-WAN, you can also prevent any business disruptions due to Internet connection problems or overload caused by heavy traffic. Backup Internet line immediately and seamlessly takes over when the main line goes down (“redundancy“). 
Infographic on how SD-WAN can help your business

Improve business continuity and user experience with SD-WAN

As remote work becomes more common, and individual data usage (video, gaming, social media, chat, etc.) also increases, your system might need to handle more than its capacity, which may result in some loss of data (“packet loss”).
For example, if your kids are simultaneously playing games online, you might experience a degradation in image or sound quality while video conferencing with your work team. By introducing SD-WAN, you can minimize the impact of packet loss.
cloudip

Cloud IP phone

We sell, set up and install l IP cloud phones by the following two companies. 

■RingCentral

Lower your operational cost while improving efficient information sharing. Cloud IP phones by RingCentral offer the usual phone functions, such as office extensions and voice message systems, but that is not all. Their “unified communication” system integrates all types of communication including phone calls, video conferencing, instant messaging, fax and more. This is cost-effective because there is no need to introduce separate systems for each function. It also improves productivity because all communication-related information is managed in the Cloud, making it easier to share with team members. Integrating with customer relations management systems (CRM) such as Salesforce, as well as social media platforms, makes it easier to organize customer information and provide faster customer service.
Unified communication with RingCentral

■NEC

We are an authorized dealer of NEC, one of the most recognized telecommunication companies in Japan. We offer comprehensive support for NEC phones from sales, installation to maintenance. 

IP phone system with NEC
meeting

Remote working solution / video conferencing

Increasing number​s of companies ​are opting for remote work for both necessity and convenience. To make remote work successful, communication is very important. We recommend ​an online meeting system by RingCentral as an effective communication tool for remote work.

Here are some of the features:

  • Video conferencing (accessible through dedicated app or web browser on Desktop and mobile)
  • Screen share
  • Record a meeting and share
  • Unlimited number of meetings and lengths
  • Up to 100 attendees
  • Cloud-based and affordable
security

Security

We help you protect your company’s physical assets as well as information. 

Firewall
Firewall
Security Cameras
Security camera system
Door Security
Door access system

Network cables

Solid IT infrastructure becomes complete with solid networking cabling solutions. Japan Telecom backs you up all the way from planning strategy ​and designing layout to wiring. We coordinate voice and data cabling, data rack design, installation construction and more to ensure ​an efficient and high-performance network. We make sure cables, patch panels and jacks fit your needs and circumstances.

  • Optical fiber
  • Cat6 Ethernet
  • Wireless network between buildings
  • Server Room MDF design and setup
maintenance

Maintenance

We also offer maintenance service for your existing communication infrastructure such as Internet, phone and cable. Contact us for further information.

suggestion

Proposal for improvements

During our complimentary consultation, we will analyze your current telecom setup and offer solutions to improve your IT infrastructure. We will provide recommendations that will not only improve your remote work efficiency by increasing internet speed but also reduce your total telecom costs by replacing old PBX with Cloud IP phone.